WHITEWALLET TERMS AND CONDITIONS
Last Updated: October 5, 2026
These Terms and Conditions (hereinafter referred to as the “Terms”) constitute a legally binding agreement between you (hereinafter referred to as the “User”, “you”, or “your”) and Clear White Solutions Limited, a company incorporated under the laws of the British Virgin Islands with registration number 2043789 (hereinafter referred to as the “Company”, “We”, “Us”, or “Our”).
These Terms govern your access to and use of Whitewallet non-custodial software suite, whether accessed via mobile applications, client software, integrated web-interfaces or bots on supported third-party messaging platforms (including Telegram) (collectively, the "Application"), as well as our promotional website (https://whitewallet.app/) and its subdomains (the "Website"). The Website operates strictly as an informational landing page, whereas non-custodial wallet routing functionality is provided exclusively through the Application.
By checking the designated box, clicking "Create new wallet", "Import wallet", or tapping any equivalent confirmation button within the Application, or by accessing and browsing the Website, you explicitly confirm that you have read, understood, and accepted these Terms in full. If you do not accept these Terms in their entirety, you are strictly required to refrain from accessing or using the Application and Website immediately.
Certain features, products, or specific functionalities offered within or through the Application may be subject to additional rules or guidelines (hereinafter referred to as “Special Terms”). In the event of any conflict, ambiguity, or inconsistency between the provisions of these general Terms and any applicable Special Terms, the Special Terms shall prevail and take precedence solely with respect to your access to and use of that specific feature or service.
WE OPERATE STRICTLY AS A DEVELOPER OF NON-CUSTODIAL SOFTWARE INTERFACES. WE ARE NOT A FINANCIAL INSTITUTION, BANK, BROKER-DEALER, MONEY TRANSMITTER, VIRTUAL ASSET SERVICE PROVIDER (VASP/CASP), CUSTODIAN, OR INVESTMENT ADVISOR. WE DO NOT TAKE CUSTODY OF, HOLD, CONTROL, ROUTE, OR TRANSMIT USER FUNDS, DIGITAL ASSETS, PRIVATE KEYS, OR SEED PHRASES AT ANY TIME. WE DO NOT ENDORSE, RECOMMEND, OR ADVISE ON ANY SPECIFIC DIGITAL ASSET, PROTOCOL, TRANSACTION, OR INVESTMENT STRATEGY, NOR DO WE PROVIDE FINANCIAL, INVESTMENT, LEGAL, OR TAX ADVICE OF ANY KIND. ALL DECISIONS REGARDING DIGITAL ASSET INTERACTIONS ARE MADE ENTIRELY AT YOUR OWN DISCRETION AND RISK.
1. DEFINITIONS
APY / Yield – an indicative and variable annualized percentage yield, rate, reward, or incentive metric displayed in the Application, which is derived from independent third-party sources and is subject to continuous market fluctuations.
Digital Asset – any digital currency, cryptocurrency, non-fungible token (NFT), or cryptographic token that is distributed across a decentralized public blockchain network, uses cryptography to secure transactions and verify asset transfers, and functions as a medium of exchange, store of value, or utility.
Limit Order – an off-chain cryptographic signature or intent message signed solely by the User via the Application, expressing conditional parameters for potential interaction with supported independent Third-Party protocols.
Protocol – any external third-party smart contract, decentralized application (dApp), liquidity pool, validator, staking mechanism, or other automated system utilized in connection with the Application or the Earn Feature.
Seed Phrase – a unique sequence of words generated client-side directly on the User's device upon Wallet creation that serves as the primary cryptographic master access key, storing the data required to restore access to the Wallet across supported networks.
Services – collectively, the non-custodial software tools, client-side features, and routing functionality provided by the Company via the Application and/or Website.
Solver / Filler – independent third-party smart contracts, liquidity aggregators, or decentralized protocol actors that interact with public blockchains to fulfill conditional off-chain cryptographic intents.
Smart Contract – self-executing computer code deployed on a blockchain network that autonomously executes predefined instructions and conditions without the need for a central intermediary.
Third-Party Provider – any independent third-party protocol, software developer, liquidity aggregator, data vendor, or infrastructure operator whose services, interfaces, or smart contracts are accessible via or integrated into the Application.
Wallet – a cryptographic key management and routing functionality within the Application that enables the User to create or import a wallet (via cryptographic keys or seed phrase) to locally sign and broadcast instructions to interact with Digital Assets across supported public blockchain networks.
Whitechain – an EVM-compatible, low-cost, fast, and secure public blockchain platform (https://whitechain.io/).
Whitewallet – the brand name representing the non-custodial wallet software interface suite designed to facilitate User interactions with supported decentralized public blockchain networks.
Wrapped Assets – ERC-20 compliant digital tokens representing a 1:1 underlying native blockchain asset, utilized to enable smart contract compatibility for conditional or off-chain cryptographic operations.
2. SERVICES
2.1. The Application operates strictly as a non-custodial, client-side software interface. We do not provide custody, administration, or management of Digital Assets, private keys, Seed Phrases or wallet credentials, nor do We have access to or control over them at any time. You retain full ownership, control, and legal responsibility for your Digital Assets and security credentials.
2.2. Subject to your compliance with these Terms, the Services provided via the Application include the following core functionalities:
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Facilitating the local, client-side generation of wallet addresses and associated private keys that enable you to send and receive various Digital Assets;
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Displaying publicly available blockchain data, including Digital Asset balances, transaction history, estimated asset pricing, and links to public blockchain network explorers;
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Facilitating the local creation, signing, and broadcasting of transaction instructions (sending, receiving, and routing instructions regarding Digital Assets) to supported public blockchain networks;
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Providing an interface to interact with independent third-party providers and decentralized liquidity mechanisms to execute Swaps and conditional cryptographic signed intents (Limit Orders);
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Enabling user-initiated interactions with third-party decentralized finance protocols (Earn Feature), cross-chain bridging mechanisms, and supported Non-Fungible Tokens (NFTs);
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Providing a technical interface to access Third-Party Goods and Services offered directly by independent Third-Party Providers.
2.3. We act solely as a non-custodial software provider offering a graphical interface. We do not broker, execute, or settle transactions on your behalf, nor do We guarantee the performance, security, or uninterrupted availability of any underlying blockchain networks, smart contracts, or third-party services.
3. ELIGIBILITY
3.1. To be eligible to access and use any Services, Application, or Website, you represent, warrant, and covenant that:
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You are at least eighteen (18) years of age (or the legal age of majority in your jurisdiction) and possess full legal capacity to enter into a binding legal agreement;
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If you are accessing or using the Services on behalf of a legal entity, (a) such legal entity is duly organized, validly existing, and in good standing under the laws of its organization; and (b) you are duly authorized to act on behalf of such legal entity and bind it to these Terms;
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Your use of the Services complies with all laws, rules, and regulations applicable to you in your jurisdiction of residence or operation.
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Any Digital Assets used by you in connection with the Services are legally obtained and rightfully belong to you.
3.2. You are strictly prohibited from accessing, downloading, using, or attempting to use the Application, Website, or Services if:
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You are located in, established in, a citizen of, or a resident of any country or territory subject to comprehensive international sanctions, embargoes, or restrictive measures imposed by the United Nations Security Council, the European Union, European Union Member States, the United Kingdom (HM Treasury), the United States (OFAC), or the British Virgin Islands;
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You are an individual or entity designated on, or owned/controlled by any party designated on, any official sanctions or restricted person list, including without limitation the OFAC Specially Designated Nationals and Blocked Persons List, Foreign Sanctions Evaders List, BIS Denied Persons List, EU Consolidated Financial Sanctions List, or UK Consolidated Sanctions List;
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You are a citizen and/or a resident of Afghanistan, Algeria, American Samoa, Angola, Bangladesh, Belarus, Bolivia, Brunei, Burundi, Central African Republic, China, Congo, Cuba, Democratic Republic of the Congo, Egypt, Eritrea, Federal Republic of Ambazonia, Ghana, Haiti, India, Iran, Iraq, Jordan, Kosovo, Kuwait, Lebanon, Libya, Morocco, Myanmar (Burma), Nepal, Nicaragua, Niger, North Korea, Pakistan, Palestine, Puerto Rico, Russia, Rwanda, Samoa, Saudi Arabia, Sierra Leone, Somalia, South Sudan, Sudan, Syria, Temporarily occupied territories of Georgia, Temporarily occupied territories of Ukraine, Territory of Guam, The Northern Mariana Islands, Transnistria, Tunisia, Turkish Republic of Northern Cyprus, USA, U.S. Virgin Islands, Venezuela, Vietnam, Western Sahara, Yemen, Zimbabwe, or a legal entity whose authorized capital is owned or controlled, directly or indirectly, by such persons.
3.3. You agree not to disguise, obscure, or alter your location or IP address through IP proxying, Virtual Private Networks (VPNs), or any other technical means to circumvent these eligibility restrictions. In the event that We detect, identify, or reasonably suspect any use of such technical means, or any attempt to bypass, manipulate, or misrepresent your true geographical location or eligibility status, We reserve the absolute and sole right to immediately restrict, suspend, block, or terminate your access to the Application, Website, or Services (including, without limitation, blocking associated IP addresses, devices, or access points) at any time, without prior notice, justification, or liability. You explicitly acknowledge that any such interface-level restriction or IP blocking does not constitute taking custody, freezing, or confiscating your Digital Assets, as your private keys and Seed Phrase remain stored exclusively on your personal device. We further reserve the right to modify Our eligibility criteria or deny access to any person, entity, or jurisdiction at Our sole discretion.
4. SERVICES ACTIVATION AND SECURITY
4.1. To access and use the Services, you must set up a wallet interface through one of the following methods:
- Generating a new Wallet directly within the Application. While you create a new Wallet, a master Seed Phrase is generated locally on your device. You must protect the Seed Phrase and ensure that it is manually backed up. The master Seed Phrase serves as the primary cryptographic access key for your Wallet across supported networks.
- Importing an existing compatible Wallet generated via third-party wallet tools or providers by submitting your valid Seed Phrase.
4.2. The Application operates as a multi-chain software interface. Upon the creation of a new Wallet or the import of an existing compatible Wallet, corresponding wallet addresses across all public blockchain networks supported by Whitewallet will be derived and created automatically.
4.3. You acknowledge and agree that you bear sole and exclusive responsibility for maintaining the confidentiality, safekeeping, and security of your Seed Phrase, private keys, wallet address, and access credentials.
We do not receive, store, or transmit your Seed Phrase, private keys, or wallet credentials at any time. All cryptographic credentials remain stored locally on your device.
If your Seed Phrase is lost, forgotten, stolen, or compromised, your Wallet and associated Digital Assets may become permanently inaccessible, and your Digital Assets may be permanently lost or stolen. We possess no technical capability to recover your Seed Phrase, restore access to your Wallet, or retrieve lost assets and We shall bear no liability whatsoever for any resulting loss of access or funds.
You are strongly advised to (a) manually back up your master Seed Phrase in a secure offline location or use the backup functionality provided by the Wallet; (b) restrict physical and digital access to your device, login data, and Wallet; (c) refrain from storing unencrypted credentials online or as digital screenshots; and (d) immediately notify Us at support@whitewallet.app upon discovering or suspecting any unauthorized access or security breach.
4.4. To be completed, all Digital Asset transactions must be confirmed and recorded on decentralized public blockchain networks. These networks are peer-to-peer systems maintained by independent third parties outside Our ownership, control, or operation. We have no authority over blockchain networks and cannot guarantee that transaction details submitted through the Services will be confirmed, processed, or finalized.
4.5. You explicitly acknowledge and accept the inherent risks of external fraud, phishing, impersonation, psychological manipulation, and social engineering schemes perpetrated by malicious third parties. You agree that you are solely and exclusively responsible for any transactions, authorizations, or agreements you initiate as a result of interactions with such third parties, and We shall bear no liability whatsoever for any resulting financial loss or injury.
4.6. We do not monitor, vet, endorse, or verify the legitimacy, security, safety, code integrity, or suitability of any third-party tokens, smart contracts, decentralized applications (dApps), or protocols that you may interact with, receive, or view using the Services. All interactions with third-party assets or platforms are conducted entirely at your own risk.
4.7. Certain features may provide security prompts, risk warnings, or safety indicators designed to enhance user protection. You acknowledge and agree that it is your sole responsibility to understand how these technical features function, to review all transaction warnings carefully, and to configure and utilize such settings appropriately.
4.8. The Company communicates with the Users exclusively through the following verified official channels:
- Official Website: https://whitewallet.app/
- Official Telegram Channel: @whitewallet_app
- Official X Account: @whitewallet_app
- Official Support Email: support@whitewallet.app
We NEVER initiate unsolicited contact through unverified Telegram accounts, WhatsApp, email, or telephone to request your Seed Phrase, private keys, passwords, wallet credentials, or fund transfers. Any communication originating outside our official channels is unauthorized and must be treated as fraudulent. We bear no liability for any losses resulting from your interactions with persons falsely representing themselves as Whitewallet or its personnel.
4.9. The Application is exclusively available for download through authorized digital distribution platforms - Google Play Store and Apple App Store - or accessible directly as a bot on the supported messaging platform Telegram (https://t.me/white_wallet_bot).
Downloading or installing the Application from any other source (including third-party APK repositories or unofficial web links) is strictly prohibited and poses severe cybersecurity risks. We disclaim all responsibility and liability for any risks, compromises, or damages resulting from the use of software obtained from unauthorized sources.
Accessing the Services via the Telegram bot is additionally subject to the security, functionality, and availability of the Telegram platform. We bear no liability for any unauthorized access, loss of control, or damages resulting from the compromise of your Telegram account, SIM-swapping, session hijacking, or operational outages of Telegram. You explicitly acknowledge and agree that the feature set, available network list, and functionality within the Telegram integrated interface (@white_wallet_bot) may be modified or limited compared to the standalone Whitewallet mobile application.
4.10. By using the Services, you explicitly accept all inherent risks associated with Digital Assets and blockchain technologies, including but not limited to: extreme market volatility, technical software malfunctions, evolving legal and regulatory frameworks, variable transaction speeds and network fees, protocol upgrades or bugs, and cybersecurity attack vectors. You assume full responsibility for all outcomes resulting from these risks.
5. USER RESPONSIBILITIES
5.1. The Services are available exclusively for Digital Assets and public blockchain networks explicitly supported by the Application and displayed within its interface. We reserve the absolute right, at Our sole discretion and without prior notice, to add, modify, suspend, or discontinue support for any Digital Asset, token standard, or network at any time. You are strictly prohibited from attempting to send, receive, interact with, route, or transfer any unsupported Digital Assets or incompatible network standards.
We assume no responsibility or legal liability for any transactions or attempts involving unsupported assets or networks, and We are under no obligation to provide asset recovery services, technical assistance, or refunds for funds sent via unsupported networks, smart contracts, or token standards.
5.2. You bear sole and exclusive responsibility for ensuring the absolute accuracy of all transaction details prior to broadcasting any instruction to a blockchain network. You acknowledge and agree that funds may be permanently lost or delayed if:
- The recipient blockchain address is entered incorrectly or is invalid;
- The required reference identifier (including, without limitation, Memo, Destination Tag, or Payment ID) is incorrect, missing, or improperly specified;
- A transaction or transfer is initiated using a network, blockchain, or token standard that is not supported by the Application or the intended recipient;
- Incorrect base currencies, amounts, or transaction parameters are selected.
We possess no technical capability to intervene in, correct, or recover transactions resulting from user error, and We disclaim all liability for any loss of funds arising therefrom.
5.3. Any exchange rates, fiat equivalents, historical charts, or Digital Asset pricing information displayed within the Application are derived from independent third-party data aggregators, including, but not limited to, CoinGecko at https://www.coingecko.com.
Such pricing data is provided solely for informational and convenience purposes and does not constitute market quotes, financial advice, or an offer to trade.
Due to technical reasons, network latency, or third-party service interruptions, price updates may be delayed, incomplete, or inaccurate. We make no representations or warranties regarding the accuracy or real-time availability of third-party market data and bear no liability for financial decisions made in reliance upon such information.
5.4. To complete any Digital Asset transaction, you must ensure that your Wallet holds a sufficient balance of native network tokens or another token supported for gas fee payment required by the relevant public blockchain network. We hold no control over network fee requirements and bear no liability for transaction failures, dropped transactions, or lost gas fees resulting from insufficient balances or incorrectly set fee parameters.
5.5. All confirmed blockchain transactions are final and irreversible. Once submitted to the relevant blockchain network, We have no technical ability or legal authority to intervene in, reverse, freeze, or recover any transaction or funds. We do not provide refunds, chargebacks, or transaction reversals under any circumstances.
5.6. Our legal obligations are strictly limited to providing the software interface defined in these Terms. We are not responsible for resolving disputes arising outside the technical scope of Our Services.
5.7. You are solely and exclusively responsible for determining, reporting, collecting, withholding, and remitting any applicable local, national, or international taxes, duties, or assessments arising from your transactions and use of the Services to the appropriate tax authorities.
6. WARRANTY
6.1. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICES, THE APPLICATION, THE WEBSITE, THE UNDERLYING SOFTWARE, AND ALL RELATED CONTENT, FEATURES, AND THIRD-PARTY MATERIALS ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, EITHER EXPRESS, IMPLIED, OR STATUTORY.
6.2. WITHOUT LIMITING THE FOREGOING, WE EXPRESSLY DISCLAIM ALL REPRESENTATIONS AND WARRANTIES, INCLUDING BUT NOT LIMITED TO:
- ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, FREEDOM FROM COMPUTER VIRUSES OR MALWARE, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING, COURSE OF PERFORMANCE, OR USAGE IN TRADE;
- ANY GUARANTEES THAT THE SERVICES, PRICING DATA, APY ESTIMATES, TRANSACTION HISTORIES, OR THIRD-PARTY CONTENT WILL BE ACCURATE, COMPLETE, CURRENT, UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE;
- ANY WARRANTIES REGARDING THE OPERATIONAL FUNCTIONALITY, SECURITY, SPEED, CONTINUITY, OR SUITABILITY OF SUPPORTED PUBLIC BLOCKCHAIN NETWORKS, SMART CONTRACTS, CROSS-CHAIN BRIDGES, DECENTRALIZED EXCHANGES (DEXs), OR DEFI PROTOCOLS (EARN FEATURE);
- ANY WARRANTY THAT THE SERVICES OR INTEGRATED THIRD-PARTY PRODUCTS WILL MEET YOUR SPECIFIC REQUIREMENTS OR EXPECTATIONS, OR THAT ANY DEFECTS OR SOFTWARE BUGS WILL BE CORRECTED.
6.3. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN IMPLIED WARRANTIES OR STATUTORY RIGHTS, SO SOME OR ALL OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU. IN SUCH JURISDICTIONS, OUR WARRANTIES SHALL BE LIMITED TO THE GREATEST EXTENT PERMITTED BY APPLICABLE LAW.
7. TRANSACTIONS AND FEES
7.1. Digital Asset transactions must be confirmed and recorded on the relevant public blockchain networks. These networks are decentralized, peer-to-peer systems that We do not own, operate, manage, or control. We cannot and do not guarantee that any transaction instruction submitted through the Services will be processed, confirmed, or completed within a specific time frame, or at all.
7.2. By broadcasting any transaction via the Services, you explicitly acknowledge and agree that:
- We do not take custody of, hold, store, receive, or transmit Digital Assets at any point. All transfers occur exclusively on the underlying public blockchain network;
- Save for unexecuted off-chain cryptographic intents (Limit Orders) that may be revoked or canceled prior to on-chain matching in accordance with these Terms, all executed on-chain transaction instructions cannot be canceled, recalled, frozen, modified, or reversed by Us;
- Transaction execution may experience significant delays, drops, or failures due to network congestion, gas fee fluctuations, protocol upgrades, or validator actions outside Our control.
7.3. Digital Asset transactions incur network, validation, or mining fees (hereinafter referred to as “Gas Fees”) mandated and determined exclusively by the underlying public blockchain protocols. We do not set, collect, or retain these fees, and all Gas Fees paid to independent network validators are strictly non-refundable, regardless of whether a transaction succeeds, fails, or is dropped by the network. Prior to initiating any transaction instruction, you are required to verify that your Wallet holds an adequate balance of tokens to cover all required Gas Fees. We bear no liability whatsoever for transaction failures, dropped transactions, execution delays, or financial losses resulting from insufficient gas, insufficient wallet balances, or user-configured fee parameters.
7.4. Сertain functionalities available through the Application may be subject to fees established primarily by independent third-party providers. Such fees are determined and controlled exclusively by such third parties, and We do not set, influence, regulate, or collect any fees imposed by third-party providers, save for designated software routing charges transparently disclosed within the Application interface pursuant to Section 7.5.
7.5. Any applicable fees will be clearly calculated and displayed within the Application prior to your final authorization and confirmation of the transaction, in compliance with applicable pre-contractual information transparency standards, including relevant EU/EEA consumer disclosure principles.
7.6. By confirming and signing a transaction following such disclosure, you explicitly acknowledge, accept, and authorize the application of the specified fees.
7.7. You explicitly acknowledge, understand, and agree that any and all fees associated with your access to the Application or Services shall under no circumstances be interpreted, construed, or deemed to constitute brokerage commissions, financial intermediary charges, payment execution fees, custodial fees, or compensation for financial, investment, advisory, or payment services.
8. SWAPS AND LIMIT ORDERS
8.1. The Application enables on-chain swaps of Digital Assets, including cross-chain swaps (hereinafter referred to as "Swaps"), executed through independent third-party providers, such as decentralized exchanges, liquidity aggregators, market makers, and bridge protocols. The Application displays quotes and routes provided by such third parties and allows you to sign transactions that interact directly with their smart contracts from your Wallet. We are not a counterparty to any Swap and do not execute, broker, or route Swaps on your behalf. We do not own, operate, host, or control any third-party provider and, to the maximum extent permitted by law, do not endorse, guarantee, or assume liability for their availability, security, pricing, or performance.
8.2. By using the Swap functionality, you explicitly acknowledge and agree that:
- All Swaps are executed directly between you and the relevant third-party provider smart contracts on the blockchain. We are not a party to, and do not broker, match, facilitate, or execute, any such transaction;
- Exchange rates, price quotes, available liquidity, and execution times are determined exclusively by the relevant third-party providers and underlying market conditions. All quotes, estimates, and information displayed within the Application are supplied directly by these third parties, are subject to change without notice, and may differ from the actual executed rate due to price volatility, network delay, or price impact. We do not guarantee the accuracy, completeness, or reliability of any such displayed information.
8.3. When executing a Swap, you acknowledge and accept the inherent risk of price slippage, which refers to the difference between the estimated exchange rate displayed at submission and the final execution rate processed by the smart contract, driven by market volatility, liquidity depth, and block processing delays (hereinafter referred to as the “Slippage”). You may execute Swaps using either automated parameters (hereinafter referred to as the “Auto Slippage”), where the Application dynamically sets an optimal threshold to balance execution success and price protection, or manual parameters (hereinafter referred to as the “Custom Slippage”). You explicitly acknowledge and agree that setting a low slippage tolerance maximizes price protection but significantly increases the risk of transaction failure and lost, unrecoverable Gas Fees, while setting a high slippage tolerance increases execution likelihood but exposes your trade to unfavorable prices, severe price impact, and third-party MEV exploits. You retain sole responsibility for selecting your slippage settings, and We accept no liability for adverse execution rates, financial losses, or forfeited network fees resulting from your choice.
8.4. The Minimum Received value displayed before you execute a Swap represents the absolute minimum output of Digital Assets you agree to accept, calculated by applying your selected Slippage Tolerance to the estimated output amount. The Application’s technical routing passes this value directly into the smart contract parameters on the blockchain. If market price shifts prevent the smart contract from delivering at least this specified minimum amount, the transaction will automatically revert. You acknowledge and agree that receiving an amount equal to or greater than the displayed Minimum Received amount constitutes successful execution of the Swap, regardless of whether the actual amount received is lower than the estimated output amount displayed before execution.
8.5. If market conditions change such that the Swap cannot be executed while delivering at least the displayed Minimum Received amount, the relevant third-party smart contract will automatically revert the transaction. You acknowledge and agree that any Gas Fees incurred in connection with attempting to execute the transaction are paid to the applicable blockchain network, are not collected by Us, and generally cannot be recovered, including where the transaction fails or reverts.
8.6. By clicking “Continue”, "Swap", or tapping any equivalent confirmation button before you execute a Swap, you provide express, affirmative legal consent to execute the Swap under the exact parameters displayed, including the dynamic quote, selected slippage tolerance, fees, and Minimum Received amount. You explicitly agree that receiving any output amount equal to or greater than the displayed Minimum Received amount constitutes complete, satisfactory, and binding performance of the Swap. Upon your confirmation and submission of the transaction to the blockchain, the Swap is final and irreversible, and to the maximum extent permitted by applicable law, you shall not challenge, dispute, or seek refund or compensation for any execution results, exchange rates, or fees that strictly conform to the parameters confirmed by you prior to execution, except in cases where such losses result directly from Our gross negligence or willful misconduct.
8.7. The Application interface may display functionality enabling you to sign conditional exchange parameters (Limit Orders). By generating or signing a Limit Order via the Application, you explicitly acknowledge and agree that:
- Limit Orders consist of off-chain cryptographic authorization messages broadcast or submitted directly to independent Third-Party protocols or Solvers/Fillers. The Application operates solely as a non-custodial software interface. The Company does not maintain an order book, operate a trading venue, act as a matching engine, broker, dealer, counterparty, agent, or market maker, nor does it receive, route, clear, or execute financial orders or guarantee that any Limit Order will be fulfilled.
- The display or attainment of a target price within the Application interface or third-party market data feeds does not guarantee execution. Execution is determined exclusively by external blockchain conditions, third-party liquidity availability, third-party solver spreads or fees, network gas fees, slippage parameters, and protocol-specific mechanics. Limit Orders may remain unexecuted, delayed, or partially filled. The Company assumes no liability for any non-execution, execution delay, or partial execution.
- Limit Orders remain pending until executed on-chain by independent protocol actors, expired pursuant to your selected time parameters, or revoked by you prior to execution. You acknowledge that revoking or canceling an open Limit Order may require submitting an on-chain transaction and paying non-refundable network (gas) fees to the relevant blockchain. Once a Limit Order is matched and finalized on-chain, the transaction is irreversible.
- To interact with third-party smart contracts enabling conditional swaps, native blockchain assets may be converted into Wrapped Assets. If a Limit Order is canceled, unexecuted, or expired, your assets may remain in Wrapped Asset format within your Wallet address under your exclusive control until manually unwrapped or transferred by you. The Company is not responsible for any network fees incurred in wrapping or unwrapping assets.
9. EARN FEATURE
9.1. The Earn Feature serves as an integrated, non-custodial software interface designed to facilitate your direct interactions with independent third-party decentralized finance (DeFi) protocols. Through the Application, you can explore and execute user-directed transactions to participate in external yield-generating strategies — such as staking, liquid staking, restaking, or collateralized lending — by locking your base digital assets or, where applicable, exchanging them for third-party Earn Tokens. The Application does not generate, control, custody, or guarantee any yield, rewards, or third-party tokens.
For the purposes of these Terms, Earn Tokens are tokenized cryptographic receipts issued directly by external protocols. They represent a liquid claim to your underlying deposited assets along with any rewards dynamically generated by the third-party smart contracts, allowing your position to remain transferable, usable, and redeemable subject to protocol rules and market liquidity.
The Company does not issue, manage, back, control, or take custody of Earn Tokens or underlying assets. We do not hold your private keys or Seed Phrase, nor do we act as a broker, asset manager, payment provider, intermediary, or fiduciary in connection with any Earn Feature transaction.
9.2. Any estimated returns, Annual Percentage Yields (APY), or historical metrics displayed in the Application are derived from external protocol data and provided strictly for informational purposes. All displayed APYs are variable, calculated in real time, and subject to change over time. We do not guarantee that you will receive any specific staking rewards, yield rates, or APY displayed in the interface. Rewards accrue automatically within the relevant third-party protocol mechanisms (reflected through progressive increases in token balance or token market value).
9.3. Exchanging standard tokens for Earn Tokens (and vice versa) is executed through Swaps and relies on third-party routing smart contracts and decentralized liquidity pools. All such conversions are technical routing transactions subject to the general rules, risk disclosures, slippage settings, fee structures, and execution terms set forth in Section 8 of these Terms. You may request to convert Earn Tokens back to base tokens at any time, subject to underlying protocol rules, network conditions, and available market liquidity.
9.4. Transactions initiated through the Earn Feature are subject to standard Gas Fees and third-party swap or router fees. All fees are clearly displayed prior to transaction confirmation.
By clicking "Continue" (or any equivalent confirmation button), You provide express, affirmative legal consent to execute the transaction under the exact parameters displayed. To the maximum extent permitted by applicable law, You shall not challenge, dispute, or seek refund, compensation, or damages for any execution results, network timing, dynamic rates, or fees that conform to the parameters confirmed by You prior to execution.
9.5. By using the Earn Feature, you explicitly acknowledge, understand, and assume all associated risks, including but not limited to:
- Vulnerabilities, bugs, hacks, or failures in third-party smart contracts that may lead to partial or total loss of assets;
- Market illiquidity or protocol constraints preventing immediate conversion or redemption of Earn Tokens;
- Network-level penalties in Proof-of-Stake networks resulting in the loss or burning of staked assets due to validator downtime or validation failures;
- Fluctuations in token market prices resulting in reduced, zero, or negative financial returns in fiat terms. You may lose part or all of your deposited assets;
- Network congestion, chain splits, hard forks, RPC node failures, or third-party router downtime.
9.6. The Company does not guarantee that any specific protocol, strategy, or Earn Token will remain available in the Application. We reserve the right to add, modify, or remove access to any protocol at any time without prior notice or liability. Displayed information does not constitute financial, investment, legal, or tax advice. You are solely responsible for conducting your own independent research and assessing all operational and financial risks before initiating any transaction.
10. NON-FUNGIBLE TOKENS
10.1. The Application functions solely as a non-custodial software interface that allows you to view, display, and interact with supported non-fungible tokens (hereinafter referred to as "NFTs") on blockchain networks selected at Our sole discretion.
You retain full legal title, ownership, and control over your NFTs at all times. All transactions, transfers, or interactions occur directly on decentralized blockchain networks or third-party smart contracts, without Us acting as a party, broker, custodian, or intermediary.
10.2. We do not issue, market, solicit, price, or guarantee the authenticity, utility, legal status, or financial value of any NFT. You are solely responsible for conducting independent due diligence prior to any interaction, and you confirm that you do not rely on any statements or representations made by Us.
10.3. You retain all intellectual property rights to the content associated with your NFTs (hereinafter referred to as the "NFT Content"). You grant Us a non-exclusive, worldwide, royalty-free license to host, cache, store, copy, transmit, format, and adapt the NFT Content strictly as necessary for technical rendering and cross-device optimization within the Application.
10.4. You represent and warrant that you own or hold all necessary legal rights and authorizations to display and interact with the NFT Content via the Application. We do not monitor, verify, or review NFTs or NFT Content for third-party intellectual property infringement, and we assume no duty or liability regarding such content.
10.5. To the maximum extent permitted by applicable law, you hereby release and forever discharge Us, Our affiliates, officers, directors, employees, and service providers from any and all claims, demands, liabilities, losses, or damages (whether direct, indirect, known, or unknown) arising out of or connected with your NFTs, NFT Content, smart contracts, or third-party blockchain interactions.
11. CROSS-CHAIN BRIDGING SERVICES
11.1. The bridging functionality accessible via the Application is a software utility designed solely to enable technical interoperability between the Whitechain Blockchain and designated third-party blockchain networks (hereinafter referred to as the "Available Blockchains" and collectively referred to as "Blockchains"). The list of Available Blockchains is determined at Our sole discretion and may be updated, suspended, or modified at any time without prior notice based on technical, security, or operational assessments.
11.2. The bridging feature operates on a strictly non-custodial and autonomous basis. All interactions are executed directly by You via smart contracts and the respective underlying Blockchain protocols.
11.3. To initiate a bridging transaction, You must specify and confirm all required parameters, including:
- Selection of the source Blockchain, target Blockchain, and the specific supported Digital Asset;
- The valid target wallet address if necessary. By default, the destination address is set to Your Wallet unless You explicitly activate the custom address routing option and provide an alternative target address. You acknowledge that You bear sole responsibility for ensuring the target address is accurate and compatible with the selected network;
- The exact quantity of Digital Assets to be processed.
By clicking "Continue" (or any equivalent confirmation button) in the interface, You provide express, affirmative legal consent to execute the transaction under the exact parameters displayed. To the maximum extent permitted by applicable law, You shall not challenge, dispute, or seek refund, compensation, or damages for any execution results, network timing, dynamic rates, or fees that conform to the parameters confirmed by You prior to execution.
Once submitted, transactions are processed automatically by network protocols. All confirmed blockchain transactions are final and irreversible; we have no technical ability or obligation to cancel, alter, or recover transactions executed with incorrect details.
WARNING ON UNSUPPORTED ASSETS AND NETWORKS: SELECTING AN INCOMPATIBLE NETWORK OR ATTEMPTING TO BRIDGE UNSUPPORTED DIGITAL ASSETS MAY RESULT IN THE PERMANENT AND IRREVERSIBLE LOSS OF YOUR DIGITAL ASSETS. WE HAVE NO TECHNICAL CAPACITY OR OBLIGATION TO RECOVER ASSETS SENT TO INCOMPATIBLE NETWORKS OR ADDRESSES.
11.4. To cover the computational overhead, protocol routing costs, and estimated gas expenses associated with cross-chain interactions, transactions may be subject to special fees. Prior to transaction initiation, the interface displays an estimated fee (hereinafter referred to as the "Potential Fee") based on dynamic network conditions, congestion, and protocol specifications at that precise moment, and an estimated execution time. These displays are provided strictly for informational purposes. The definitive cost incurred to process and validate the transaction on the respective Blockchains is calculated at the moment of execution (hereinafter referred to as the "Final Fee"). Due to volatile gas prices, dynamic protocol parameters, and network fluctuations, the Final Fee may differ from the Potential Fee, and the actual time required to complete the transaction may vary from any displayed estimate. The Final Fee will be deducted automatically as part of the transaction payload execution. By initiating a transaction, You explicitly authorize the execution of the Final Fee required by the protocol.
11.5. We are not liable for the execution, validation, delay, or failure of transactions submitted to blockchain networks. Transaction processing depends entirely on independent third-party networks and validators outside our control. You assume all risks for issues or losses resulting from network congestion, protocol upgrades, smart contract vulnerabilities, or incorrect address inputs provided by you.
12. THIRD-PARTY INTEGRATED SERVICES
12.1. The Application may include features or integrations that allow you to connect with independent Third-Party Providers to browse, purchase, or access digital and physical goods and services (including, but not limited to, gift cards, mobile top-ups, eSIMs, digital subscriptions, and related products) (collectively, hereinafter referred to as the "Third-Party Goods and Services").
12.2. You explicitly acknowledge and agree that our role is strictly limited to providing a technical interface that facilitates your access to the Third-Party Providers. We do not manufacture, sell, supply, issue, endorse, or control any Third-Party Goods and Services. We do not serve as a broker, agent, or intermediary in your commercial dealings with any Third-Party Provider.
12.3. By interacting with Third-Party Goods and Services via the Application, you are entering into a direct, legally binding commercial agreement exclusively with the respective Third-Party Provider. We are not a party to any transactions or agreements regarding the provision of Third-Party Goods and Services. Your use of such Third-Party Goods and Services is governed entirely by the Third-Party Provider’s own terms of service, privacy policies, and operational rules, which you are solely responsible for reviewing and accepting.
12.4. The Third-Party Provider assumes sole and absolute responsibility for the provision, quality, performance, availability, safety, and delivery of the Third-Party Goods and Services. Any issues, disputes, refund requests, order cancellations, defects, or customer support inquiries relating to the Third-Party Goods and Services must be directed solely and directly to the relevant Third-Party Provider. We do not govern, process, or authorize refunds, reverse transactions, or mediate commercial disputes regarding Third-Party Goods and Services under any circumstances.
12.5. Transactions involving Third-Party Goods and Services may be subject to operational and commercial risks, including code activation failures, regional restrictions, merchant insolvency, non-delivery, or third-party service disruptions. You acknowledge and accept that the Company does not guarantee the functionality, validity, or delivery of any such third-party products.
13. IN-APP ADVERTISING
13.1. The Application may display advertisements from third-party advertisers, intended to support the ongoing development and maintenance of the Application. We do not endorse and are not responsible for the content or accuracy of any advertisement, or for any transaction or interaction you enter into with an advertiser.
13.2. Where advertisement targeting relies on your provided personal data, such processing is carried out in accordance with Our Privacy Policy, and applicable data-protection law.
14. NOTICES AND ELECTRONIC COMMUNICATIONS
14.1. By using the Services, you explicitly consent to receive all communications, notices, amendments, disclosures, and legal announcements (collectively, hereinafter referred to as the "Communications") electronically regarding your Wallet and use of the Application. You agree that electronic Communications satisfy any legal requirement that such communications be provided in writing.
14.2. We may deliver Communications through any of the following channels:
- Banners, pop-ups, modal prompts, or system messages displayed directly within the Application;
- Legal notices or Terms updates posted within the Application, including on https://whitewallet.app/ or our verified official channels;
- Messages sent to the email address you voluntarily provide when contacting support.
14.3. All Communications are considered legally delivered, received, and effective immediately upon being posted in the Application or sent to the provided email address. You are solely responsible for routinely checking the Application, reviewing alerts, keeping your software updated, and reading notices. We disclaim all liability for financial losses, operational errors, or missed security actions caused by your failure to monitor or act upon these Communications.
14.4. To submit official legal notices, inquiries, or legal correspondence to the Company, you must send an email to support@whitewallet.app. Notices sent to any other email address, social media account, or messaging platform are invalid and will not constitute legal delivery.
15. RISK DISCLAIMERS
15.1. Digital Assets and blockchain technologies are subject to extreme price volatility, market illiquidity, operational disruptions, and legal uncertainties. The market value of Digital Assets may fluctuate substantially within short periods, potentially resulting in the total loss of capital. You explicitly acknowledge and accept that interacting with Digital Assets involves a high degree of financial risk, and you assume full financial responsibility for any resulting losses.
15.2. By accessing or using the Application, you represent and warrant that you possess sufficient technical, cryptographic, and financial sophistication to understand the operational mechanics, security requirements, and inherent risks of Digital Assets, public blockchains, non-custodial wallets, and smart contracts. You accept full responsibility for all transactions initiated through your Wallet and for conducting independent risk assessments prior to using the Services.
16. PROHIBITED USE
16.1. Subject to these Terms, you are granted a limited, non-exclusive, non-transferable licence to access and use the Services solely for your own personal, non-commercial use. You agree not to use the Services for, or in connection with, any of the following:
- money laundering, terrorist financing, proliferation financing, tax evasion, or bribery;
- fraudulent investment schemes, Ponzi or pyramid structures, pig-butchering scams, fake token distributions, or deceptive market practices;
- transactions involving illicit goods, controlled substances, dark web marketplaces, ransomware payouts, extortion, or human trafficking;
- utilizing mixing services, privacy-enhancing protocol tools, or transaction obfuscation mechanisms specifically to conceal the illicit origin, destination, or ownership of funds derived from criminal activities;
- transactions involving Digital Assets that were not legally obtained or do not rightfully belong to you;
- initiating, facilitating, or participating in any transactions, transfers, or dealings with any person, or involving any jurisdiction, that is subject to sanctions imposed, administered, or enforced by the United Nations Security Council, the European Union, the United Kingdom (HM Treasury), the United States (OFAC), or the British Virgin Islands, or that is otherwise designated as a restricted person or restricted jurisdiction under these Terms;
- any activity that violates applicable law or infringes the rights of any third party.
16.2. Where We reasonably suspect that a transaction or activity falls within the categories above, We reserve the right to take reasonable and proportionate protective measures available to a non-custodial software provider, which may include restricting access to specific features of the Application for the account concerned, without this constituting an assumption of custody or control over your Digital Assets.
17. INTELLECTUAL PROPERTY
17.1. The Application, Services, interface designs, software, object code, text, graphics, logos, images, data, documentation, interactive features (collectively, hereinafter referred to as the "Intellectual Property") are owned by, or licensed to, the Company and are protected by applicable copyright, trademark, trade secret, patent, and international intellectual property laws. Your access to and use of the Application confers no ownership, title, or proprietary interest in or to any part of the Services or Intellectual Property.
17.2. Subject to your continuous compliance with these Terms, We grant you a limited, non-exclusive, non-transferable, non-sublicensable, and revocable license to access, download, and use the object code version of the Application solely for your personal, non-commercial use on a compatible mobile device or supported interface. You may make a single copy of the Application in object code form solely for personal archival or backup purposes.
17.3. Except as expressly permitted by applicable mandatory law or under these Terms, you are strictly prohibited from performing, attempting to perform, or permitting any third party to perform any of the following actions:
- copying, decompiling, disassembling, reverse engineering, translating, or attempting to derive or extract the underlying source code, algorithms, non-public APIs, file formats, or architectural structures of the Application;
- modifying, adapting, altering, translating, or creating derivative works based upon the Application, content, or any part thereof;
- renting, leasing, selling, sublicensing, publishing, broadcasting, transferring, lending, or distributing the Application or providing access to the Services to any third party;
- incorporating the Application into any commercial product or offering, or using the Application for the benefit of any third party without Our prior written consent;
- circumventing, defeating, or disabling any security measures, digital rights management tools, or technical usage limits integrated into the Application;
- removing, altering, or obscuring any copyright, trademark, patent, or proprietary rights notices embedded in or displayed by the Application;
- utilizing the Application, Services, or content for competitive research, benchmarking, or developing a competing software application or service.
17.4. The Whitewallet logo, stylized brand assets, domain names, and all associated product or service names displayed within the Application are exclusive trademarks and brand identifiers owned by the Company. You are strictly prohibited from using, copying, modifying, reproducing, distributing, displaying, or framing any of Our trademarks or logos without Our prior express written authorization. All goodwill generated from the use of Whitewallet trademarks shall inure exclusively to Our benefit.
17.5. You may from time to time choose to submit suggestions, bug reports, feature requests, ideas, or feedback regarding the Application or Services (collectively, hereinafter referred to as the “Feedback”). By submitting Feedback, you grant Us an irrevocable, perpetual, worldwide, non-exclusive, royalty-free, fully paid-up, transferable, and sublicensable license to freely use, copy, modify, disclose, adapt, publish, distribute, commercialize, and exploit such Feedback for any purpose, without any obligation, restriction, accounting, or compensation to you. Nothing in these Terms restricts Our right to independently develop, evaluate, or market products or features incorporating Feedback or similar concepts.
17.6. You acknowledge that any unauthorized use, reproduction, or breach of Our Intellectual Property rights will cause irreparable harm to the Company for which monetary damages alone would be inadequate. In the event of an actual or threatened breach of this Section, We retain the immediate right to seek and obtain equitable relief, including temporary restraining orders, preliminary injunctions, and specific performance, from any court of competent jurisdiction without the requirement of posting a bond or proving actual financial damages, in addition to any other legal remedies available under applicable law.
18. LIMITATION OF LIABILITY
18.1. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE COMPANY, OUR AFFILIATES, OR ANY OF OUR RESPECTIVE SHAREHOLDERS, DIRECTORS, OFFICERS, EMPLOYEES, ATTORNEYS, AGENTS, REPRESENTATIVES, SUPPLIERS, OR CONTRACTORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, CONSEQUENTIAL, OR SIMILAR DAMAGES OR LIABILITIES WHATSOEVER. THIS INCLUDES, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, REVENUE, GOODWILL, DATA, DIGITAL ASSETS, OR OTHER FINANCIAL BENEFITS, WHETHER ARISING UNDER CONTRACT, TORT (INCLUDING NEGLIGENCE), STATUTE, STRICT LIABILITY, OR ANY OTHER THEORY OF LIABILITY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, ARISING OUT OF OR IN CONNECTION WITH YOUR ACCESS TO OR USE OF THE APPLICATION, WEBSITE, AND SERVICES.
18.2. Without limiting the generality of Section 18.1, the Company shall bear no liability whatsoever for any losses, damages, or injuries arising from or related to:
- any fraud, financial scam, social engineering attack, "pig butchering" scheme, or psychological manipulation perpetrated by third parties, including impersonation of the Company, Application, or its personnel through channels external to the Application;
- any transaction signed and broadcast by you through the Application, regardless of whether you were induced, deceived, or manipulated into initiating such transaction by external third parties;
- any loss of Digital Assets or wallet control resulting from your failure to maintain the confidentiality of your Seed Phrase, private keys, device passwords, or access credentials, or your disclosure thereof to unauthorized persons;
- the operation, availability, security, or performance of independent third-party service providers, including dApps, DEXs, bridging protocols, staking service providers, providers of Third-Party Goods and Services accessible via the Application.
18.3. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE TOTAL AGGREGATE LIABILITY OF THE COMPANY, ITS AFFILIATES, AND THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS FOR ALL CLAIMS, DEMANDS, DISPUTES, OR DAMAGES ARISING OUT OF OR RELATING TO THESE TERMS OR THE USE OF THE SERVICES EXCEED ONE THOUSAND U.S. DOLLARS ($1000.00 USD) OR ITS EQUIVALENT IN THE LOCAL CURRENCY OF YOUR JURISDICTION.
18.4. To the extent that applicable law does not allow the exclusion or limitation of certain damages or statutory rights, the Company’s liability in such jurisdictions shall be limited to the maximum extent permitted by law.
19. INDEMNITY
19.1. To the maximum extent permitted by applicable law, you agree to defend, indemnify, and hold harmless the Company, its affiliates, and their respective shareholders, members, directors, officers, employees, attorneys, agents, representatives, suppliers, and contractors (collectively, hereinafter referred to as the “Indemnified Parties”) from and against any and all third-party claims, demands, actions, proceedings, damages, obligations, losses, liabilities, torts, penalties, fines, costs, debts, and expenses (including, without limitation, reasonable attorneys’ fees and court costs) arising out of or related to:
- your access to, utilization of, or conduct in connection with the Application or Services;
- any Feedback, comments, suggestions, or submissions you voluntarily provide to Us concerning the Application or Services;
- your violation, misuse, or infringement of any third-party content, NFTs, NFT Content, intellectual property rights, privacy rights, or publicity rights;
- your breach, non-observance, or violation of any provision of these Terms or any applicable policy incorporated herein;
- your violation of any applicable law, rule, statutory duty, or regulation, or the rights of any third party in any jurisdiction;
- any claim, demand, or dispute brought by you or any third party arising from or related to fraud, financial scams, social engineering attacks, impersonation, phishing, or external psychological manipulation, where such activity originated outside the Application interface and did not involve the intentional fraudulent conduct of Clear White Solutions Limited or its authorized representatives.
19.2. If any claim, demand, action, lawsuit, or proceeding subject to indemnification under these Terms arises against the Company, We reserve the absolute right to assume exclusive control of the defense, legal strategy, selection of legal counsel, and settlement of such matter at your sole expense. In such event, all legal fees, court costs, administrative expenses, and disbursements incurred by Us shall be assessed to and borne entirely by you, and you agree to fully and promptly cooperate with Us, at your own expense, by providing any documents, records, explanations, evidence, or assistance requested by Us to defend or resolve the matter. Furthermore, you shall not, under any circumstances, settle, compromise, offer or accept any compromise, consent to the entry of any judgment, admit liability, or otherwise resolve any claim or dispute subject to indemnification without the express prior written authorization of the Company.
20. TERM, SUSPENSION AND TERMINATION
20.1. These Terms shall take effect upon your initial access to or use of the Application and shall remain in full force and effect for as long as you access, utilize, or maintain the Services, unless terminated earlier in accordance with this Section.
20.2. We reserve the absolute right, at Our sole discretion and without prior notice or liability, to temporarily suspend, restrict, modify, or permanently discontinue access to the Application or any specific feature of the Services (in whole or in part), and/or to terminate these Terms, under the following circumstances:
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routine, scheduled, or emergency technical maintenance, system updates, and infrastructure upgrades;
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Force Majeure events, including natural disasters, severe network congestion, or public blockchain protocol forks/disruptions;
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compliance with applicable legal obligations, court orders, or statutory regulatory demands;
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reasonable suspicion of prohibited use, fraudulent activity, security breaches, or non-compliance with these Terms;
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circumstances where We reasonably determine that continued service provision poses a material legal, operational, or security risk to Us, our third-party partners, or other users.
20.3. You explicitly acknowledge and agree that, because the Application functions strictly as a non-custodial software interface, any temporary suspension, restriction, or permanent discontinuation of the Application interface does not, and technically cannot, freeze, confiscate, lock, or extinguish your underlying ownership of, or access to, your Digital Assets, provided you safely retain your Seed Phrase and private keys. In the event of an Application suspension or shutdown, you can immediately access your funds by importing your previously backed-up Seed Phrase into any compatible third-party non-custodial wallet software.
20.4. You may terminate these Terms at any time by permanently ceasing all access to and use of the Services, clearing your Wallet data, and uninstalling the Application from your devices.
20.5. Upon termination of these Terms for any reason, all provisions which by their nature should survive termination shall remain in full force and effect. This includes, but is not limited to, provisions regarding intellectual property, warranty disclaimers, indemnity, limitations of liability, and dispute resolution.
21. CHANGES TO THE TERMS
21.1. We reserve the right to update or modify these Terms from time to time to reflect changes to Our Services, technological developments, industry practice, or to ensure compliance with applicable legal and regulatory requirements.
21.2. For any material updates to these Terms, We will provide you with at least thirty (30) calendar days' advance notice before the revised Terms become effective. Notice will be served through prominent in-app notifications, email communications (where available), or via official publications on Our website. Non-material modifications (such as minor administrative updates) shall take effect immediately upon publication.
21.3. If you disagree with any proposed material changes to these Terms, you have the right to reject the amendments and terminate these Terms free of charge and without penalty prior to the effective date. You may exercise this right by discontinuing all access to the Services, clearing your Wallet data, and uninstalling the Application. Your continued access to or use of the Application after the designated effective date constitutes your binding acceptance of the revised Terms.
22. GOVERNING LAW AND DISPUTE RESOLUTION
22.1. These Terms, your access to and use of the Application and Services, and any dispute, claim, or controversy arising out of or in connection with them shall be governed by, and construed in accordance with, the laws of England and Wales.
22.2. Prior to initiating any formal legal or arbitration proceeding, you and the Company agree to attempt to resolve any dispute, claim, or controversy informally for a period of at least thirty (30) calendar days. Informal proceedings shall commence upon receipt of a written Notice of Dispute sent to support@whitewallet.app. The notice must describe the nature and basis of the claim and the specific relief sought.
22.3. If a dispute cannot be resolved through informal negotiations within thirty (30) calendar days, such dispute, controversy, or claim arising out of or relating to these Terms, including its formation, validity, breach, termination, or non-contractual obligations, shall be referred to and finally resolved by binding arbitration administered under the Arbitration Rules of the London Court of International Arbitration (LCIA) in force at the time of commencement. The seat and legal place of arbitration shall be London, United Kingdom. The language of the arbitration proceedings shall be English. The arbitral award shall be final, binding, and non-appealable upon both parties, and judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction thereof.
22.4. YOU AND THE COMPANY AGREE THAT ANY ARBITRATION OR LEGAL PROCEEDING SHALL BE CONDUCTED INDIVIDUALLY AND NOT AS A CLASS, CONSOLIDATED, REPRESENTATIVE, OR PRIVATE ATTORNEY GENERAL ACTION. YOU EXPRESSLY WAIVE ANY RIGHT TO TRIAL BY JURY OR TO PARTICIPATE AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS ACTION OR REPRESENTATIVE PROCEEDING AGAINST US.
22.5. Notwithstanding Section 22.3, if you are a consumer habitually resident in the European Union, European Economic Area, or the United Kingdom, nothing in these Terms shall deprive you of the protection afforded to you by mandatory provisions of the consumer protection laws of your country of residence, or restrict your statutory right to bring legal proceedings before the competent courts of your home jurisdiction.
23. SEVERABILITY
23.1. If any provision, clause, or portion of these Terms is held to be invalid, illegal, or unenforceable by an arbitrator or court of competent jurisdiction, such provision shall be enforced to the maximum extent permissible. The invalidity or unenforceability of any specific provision shall be deemed severed and shall not affect the validity, legality, or enforceability of the remaining provisions of these Terms, which shall remain in full force and effect.
24. ENTIRE AGREEMENT
24.1. These Terms (together with the Privacy Policy, and any official legal disclosures published within the Application interface) constitute the entire, complete, and exclusive agreement between you and the Company regarding your access to and use of the Application and Services. These Terms supersede and replace all prior or contemporaneous understandings, agreements, proposals, representations, promises, or communications, whether oral, written, or electronic, between you and Us concerning the subject matter herein.
25. FORCE MAJEURE
25.1. The Company shall not be held liable or responsible for any failure, delay, latency, performance failure, or service interruption resulting directly or indirectly from any cause, event, or condition beyond Our reasonable control (hereinafter referred to as the “Force Majeure Events”).
Force Majeure Events beyond Our reasonable control include, without limitation:
- Acts of God, earthquakes, storms, fires, floods, severe weather, epidemics, or other natural catastrophes;
- war, terrorism, civil unrest, riots, blockages, embargoes, changes in applicable laws, or updates to international sanctions policies;
- interruptions, outages, or degradations in electrical power, telecommunications, Internet service provider connectivity, hardware failures, or software utility breakdowns;
- smart contract bugs or weaknesses, technological shifts, public blockchain protocol upgrades, hard forks, chain splits, network congestion, or RPC node failures;
- strikes, labor disputes, work stoppages, extreme macroeconomic shifts, or changes in monetary conditions.
25.2. If We are unable to provide or perform the Services due to any event beyond Our reasonable control, Our obligations shall be suspended for the duration of the event. Such temporary non-performance or suspension shall not constitute a breach of these Terms, nor shall it give rise to any claim for damages against Us. The occurrence of a force majeure event shall not affect, impair, or invalidate the legal force and enforceability of any remaining provisions of these Terms.
CONTACT INFORMATION
If you have any questions about these Terms, please contact us at support@whitewallet.app.